Discourse markers are short words and phrases that show how one part of your answer connects to the next. In speech, markers such as so, actually, anyway, and what I mean is can frame a point, add contrast, clarify a mistake, return after a side comment, and help the listener recognise your conclusion.
You can have good grammar and still make a listener work too hard. The problem is often not the sentence itself; it is the road between the sentences. Discourse markers put up tiny signposts: here is my point, here is a contrast, I need to correct that, back to the story. Used well, they make spontaneous English easier to follow. Used every five seconds, they become verbal wallpaper.
This guide focuses on markers that organise meaning for the listener. If your problem is mainly um, er, like, or stalling while you search for words, that belongs in English filler words for natural speaking. If the ideas themselves are out of order, use How to organise ideas while speaking English. For the wider roadmap, use How to speak English fluently.
What discourse markers do
Discourse markers tell the listener how to interpret the next piece of speech: as a start, addition, contrast, example, correction, return, or conclusion.
That is why a marker is not just a fancy synonym for a linking word. Research treats discourse markers as features of interactive discourse whose function depends on position, context, speaker intention, and the surrounding talk. Corpus research on actually, for example, finds several discourse-pragmatic and discourse-organisational uses rather than one fixed meaning.
The listener-signal test
Before choosing a marker, finish this sentence: “I want the listener to know that…”
- “…I am starting or framing my answer.” → so, to start with
- “…this next idea goes in another direction.” → but, on the other hand, actually in the right context
- “…this next part is evidence or an illustration.” → for example
- “…my first wording was not quite right.” → what I mean is, actually
- “…I am coming back after a side point.” → anyway
- “…this is the takeaway.” → the main point is, so
Notice the direction of the decision: function first, phrase second. Do not memorise “anyway = return” as if the word had one permanent job. The same item can do different work in different conversations.
Three annotated answers
Casual answer: “So [frames the answer], I thought the trip would be stressful. Actually [corrects that expectation], the journey was pretty easy. We missed one train, but it was fine. Anyway [returns after the side detail], I’d definitely go again.”
Work answer: “The cheaper option is faster to launch. On the other hand [introduces a real contrast], it gives us less control later. For example [introduces evidence], we would need a separate tool for reporting. What I mean is [clarifies the recommendation], the lower price could create extra work. The main point is [states the takeaway] that we should compare total effort, not only the licence cost.”
Exam-style answer: “I think public transport can reduce traffic in large cities. For example [supports the claim], reliable trains can give commuters an alternative to driving. On the other hand [qualifies the claim], transport investment alone will not solve every problem. The main point is [summarises the position] that cities need a combination of practical alternatives.”
No good answer needs all seven markers. Those examples are annotated to show the jobs clearly; in real speech, choose only the signals the listener actually needs.
Starting and framing
Starting markers help you launch the answer and show what kind of answer is coming.
So is especially useful in conversation because it can connect your response to what came before. “So, I’d probably choose the train. It’s slower, but I can work on the way.” The marker does not add new factual meaning; it helps frame the response as the next step in the exchange.
For a more deliberate answer, you can frame the scope instead of reaching for a formal essay phrase:
- “There are two things I’d consider. First, the cost…”
- “The short answer is yes. The reason is…”
- “It depends on the situation. At work, I’d…, but with friends…”
A common learner mistake is opening every answer with the same marker: “So… So… So…” The fix is not to ban so. Keep it when it genuinely frames the response, and sometimes start directly: “I’d choose the train because…” Clear speech does not need a decorative word at the front of every turn.
Adding and contrasting
Adding and contrasting markers tell the listener whether the next idea supports the current direction or pushes against it.
In spontaneous speech, simple connectors often do the job best: and, also, but, plus in casual contexts. The more deliberate on the other hand is useful when you are genuinely presenting another side, not merely adding a small negative detail.
Compare:
Too heavy: “The café is close to my office. On the other hand, the coffee is a little expensive.”
Natural everyday contrast: “The café is close to my office, but the coffee is a little expensive.”
Real two-sided contrast: “Working from home saves commuting time. On the other hand, some people find it harder to separate work from home life.”
Actually can also signal contrast or correction, but it is not a fancy replacement for but. “I expected the meeting to be difficult. Actually, everyone agreed quite quickly.” Here, the second sentence pushes against an expectation. In another context, actually may elaborate, soften, shift the topic, or do different discourse work. That flexibility is exactly why one-to-one translation rules fail.
If your answer is too short rather than badly connected, the live guide From short answers to full responses shows how to add a reason, example, detail, or result without wandering off-topic.
Giving examples
Example markers tell the listener that the next piece is evidence or illustration, not a completely new main point.
For example works almost everywhere because its job is transparent. It is useful in casual conversation, meetings, explanations, and exam answers:
- Casual: “I’m trying to cook more at home. For example, I made soup instead of ordering food yesterday.”
- Work: “We have a few repeated support issues. For example, customers often miss the confirmation email.”
- Exam: “Public spaces can improve daily life. For example, a safe local park gives families a place to spend time without paying.”
The marker is only useful if the example proves or illustrates the point. This is a logic test, not a vocabulary test.
The five-second example check
Say your claim, then add “for example…” If the next sentence could belong to a different topic, your problem is not the marker. Your example is weak.
Claim: “Remote work can reduce wasted time.”
Weak example: “For example, some offices have free coffee.”
Useful example: “For example, someone who normally commutes an hour each way can use part of that time for work, exercise, or family.”
Clarifying and repairing
Clarifying markers let you repair your message while keeping the turn instead of abandoning the sentence and starting again.
What I mean is is useful when the first version was technically possible but not precise enough:
“The new process is slower. What I mean is, the first setup takes longer, but each later task is faster.”
That is different from pretending the first sentence never happened. You are showing the listener how to update their interpretation.
Actually can perform a repair too:
“We met on Thursday—actually, sorry, it was Wednesday.”
But be careful when correcting another person. “Actually, you’re wrong” can sound sharp because the marker highlights a mismatch. In a work conversation, a clearer and less combative repair may be: “I think there’s one detail we should check. The deadline in the latest email is Thursday.”
For a bigger explanation problem—when the listener needs a main point, sequence, example, and check for understanding—use How to explain an idea clearly in English. Discourse markers can guide an explanation; they cannot rescue an explanation with no clear message.
Returning to a point
Return markers tell the listener that a side comment is finished and the main thread is back.
Anyway is one of the most useful spoken signals for this job:
“I tried that restaurant last week. The owner used to work near my old office, which was a surprise. Anyway, the reason I’m mentioning it is that they have a quiet room we could use for the meeting.”
Without anyway, the listener may briefly wonder whether the old office has become the new topic. The marker closes the side road and puts you back on the main road.
It can also help move toward a close: “Anyway, I should get going.” That is a different function from returning to a story, which is why rigid definitions are dangerous.
In more formal work speech, you can use a more explicit return:
- “Coming back to the main issue, we still need a decision on timing.”
- “To return to your question, the biggest risk is the migration period.”
Use these when the detour was long enough that the listener benefits from a visible reset. If you only added one short sentence, a giant “return” sign can sound theatrical.
Ending and summarising
Ending markers tell the listener which idea should remain after the answer finishes.
The main point is works when several details have appeared and you want to pull them back into one conclusion:
“The new supplier is cheaper, delivery is faster, and support looks stronger. There are still some contract questions. The main point is that it is worth testing before we make a full switch.”
So can also introduce a spoken conclusion:
“The bus takes longer, parking is expensive, and I don’t need the car during the day. So, I’ll probably take the train.”
Do not end every answer with in conclusion. It is normal in some formal writing and presentations, but it often feels oversized in a 30-second conversation answer. Your listener needs closure, not a miniature graduation ceremony.
For spontaneous speaking, useful endings include:
- “So that’s why I’d choose the second option.”
- “The main point is that we need more time.”
- “Overall, I think the advantages are stronger.”
- Or simply stop after the final meaningful sentence.
Register differences
Register changes which markers sound natural: casual conversation usually tolerates lighter spoken markers, while presentations and exams often favour more explicit signposting.
The distinction is a spectrum, not “casual = bad English” and “formal = correct English.” Relationship, purpose, power, medium, and speaking task all matter.
| Job | Casual conversation | Work or exam speech |
|---|---|---|
| Frame | “So, I’d probably…” | “There are two main reasons.” |
| Contrast | “It’s useful, but…” | “On the other hand, there is a cost…” |
| Example | “For example, yesterday…” | “For example, one practical case is…” |
| Clarify | “What I mean is…” | “To be more precise…” |
| Return | “Anyway…” | “Returning to the main point…” |
| Conclude | “So, yeah, that’s why…” | “The main point is…” |
In an English exam, do not replace every simple connector with a “high-level” one. Official IELTS Speaking descriptors are a useful reality check: higher-band fluency/coherence language values flexible use of discourse markers and cohesive features, while lower-band descriptors explicitly note inappropriate use and overuse. The target is control, not marker density.
For professional presentations, English presentation signposting owns the larger system of previews, section transitions, chart language, emphasis, and closing actions. For service problems and escalation language, use How to complain politely in English rather than treating a complaint as a generic linking-word exercise.
Avoid overuse
Overuse happens when the listener starts noticing your markers more than your message.
The easiest warning sign is repetition: every answer starts with so; every contrast uses on the other hand; every correction gets actually; every sentence receives a connector whether it needs one or not.
The two-marker rule
For one 30–60 second answer, deliberately choose two jobs, not two impressive words. For example:
- Use for example once to support your point.
- Use the main point is once to close it.
Then record the answer again with no required markers. Keep whichever version is easier to follow. The goal is not to hit a quota; the goal is to make relationships audible.
Also watch for these problems:
- Marker before thought: you say “on the other hand” and then realise you do not have an opposite point.
- Translation lock: you assume one marker always equals one expression in your first language.
- Register mismatch: you use a very formal transition for a tiny casual turn, or a loose conversational marker in a high-stakes presentation where a clearer signpost would help.
- Repair inflation: you use three phrases to fix one small wording problem: “Actually, I mean, what I mean is…” One repair signal is usually enough.
And do not confuse discourse markers with fillers. A marker can organise the message; a filler can help manage hesitation or the conversational turn. Some words, such as so or well, can behave differently in different contexts. Function matters more than the label.
Learn markers from real dialogue
The best way to learn discourse markers is to notice what problem a speaker is solving in real dialogue, then reuse the same function with your own words.
Large spoken corpora help researchers study how conversation actually behaves rather than relying only on invented textbook sentences. The Spoken BNC2014, for example, was built from millions of words of transcribed everyday British English conversations. That does not make every corpus line a model you should copy; it gives evidence of what speakers do in real contexts.
The function-copy drill
- Notice: hear a marker in a real conversation, interview, show, podcast, or corpus example.
- Name the job: Is it framing, contrast, example, repair, return, or conclusion?
- Hide the wording: do not memorise the whole dialogue.
- Make a new line: use the same function in your own situation.
- Switch context: make a casual version and a work or exam version.
Example: you hear anyway used after a digression. Do not save “anyway = anyway” in a vocabulary list and call it a day. Save the situation: “I went off-topic; now I need to return.” Then create your own line: “Anyway, back to the trip—we need to book the hotel.” That is far more reusable.
If you want a scene-specific example, the live Friends S1E1 Discourse Markers guide shows how markers work inside one episode. Treat it as a corpus-style case study, not the general definition of each word.
Your final practice: answer this question aloud for 45 seconds: “Is it better to work from home or in an office?” Use one marker to introduce an example and one marker to signal either a contrast or conclusion. Then repeat the answer without forcing any marker. Which version is easier for a listener to follow?
Explore more speaking-fluency guides in Speaking Fluency.